- Once parcel has reached us, we take 1-3 working days to process your return (excluding Refund Processing Time).
- All return & refund notifications shall be sent via E-mail.
- All returns and exchanges are in exchange of Store Credit.
- Refunds via Original Payment Method will fall under Whimsigirl's discretion.
- Refund lead time varies according to the Original Payment Method. See below for details:
Debit/Credit Card: 7-14 Working Days
Online Banking: 7-14 Working Days
GrabPay: 3-5 Working Days
PaceNow: 7-14 Working Days