Store Information
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What are your store opening hours?
Whimsigirl - Bangsar Village 2 Monday: 10:00 - 22:00 Tuesday: 10:00 - 22:00 Wednesday: 10:00 - 22:00 Thursday: 10:00 - 22:00 Friday: 10:00 - 22:00 Saturday: 10:00 - 22:00 Sunday: 10:00 - 22:00 Whimsigirl - KL East Monday: 10:00 - 22:00 Tuesday: 10:00 - 22:00 Wednesday: 10:00 - 22:00 Thursday: 1... -
Do you have the same promotions in store and online?
At this time, special online promotions and sale events may vary from store promotions. -
Can I request to have an item held at the store for me?
We offer the option to put items on hold via chat, call or email for up to 24 hours. You may reach out to our Customer Service Team to know more. If you are in-store, you may request to have your item held for up to 24 hours. Please do visit a Whimsigirl store to benefit from this service. -
If I buy an item in-store, can I return it to you in the post?
No, in-store purchases must be physically returned at a Whimsigirl store and cannot be posted. Whimsigirl is not responsible for returns posted to our store. -
What is your store returns policy?
We are always happy to exchange or refund all item(s) by the original method of payment as long as the item(s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. Please keep your receipt as it will be necessary in order to... -
If you want to check the availability of the stocks at our Store, all you need to do is WhatsApp our store team. The store team is well-equipped to provide you with up-to-date information regarding the availability of their products. Whether you are looking for a specific item or simply want to k...