We are always happy to exchange or refund all item(s) by the original method of payment as long as the item(s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. Please keep your receipt as it will be necessary in order to process any exchange or refund. Store purchases can be returned and exchanged at the store.
Please be advised, however, that the following item(s) cannot be returned:
1. Masks due to hygiene reasons
2. Altered Whimsigirl products
An exception can be made for items deemed faulty and which cannot be fixed or replaced by the store.