Whimsigirl Membership

• What is Whimsigirl Membership?

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• How do I join Whimsigirl Membership?

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• Why is Whimsigirl Rewards changing?

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• Are there still benefits to being a member?

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• What happened to Early Access?

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• What happened to the previous tiers?

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• Why are you removing tiers?

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• Does my Whimsigirl Membership expire?

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• I live outside Malaysia. Can I join Whimsigirl Membership?

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• Is there a membership fee?

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• Can I change my birthdate?

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• Do I still receive a birthday reward?

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• How do I update my account details?

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• What happens if I forget my login details?

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• Will there still be community events?

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• What happened to my points?

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• Are Points now called Tokens?

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• How do I earn Tokens?

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• Can I earn Tokens for purchases made in-store and online?

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• Can I earn Tokens on past purchases?

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• Are rewards refundable or exchangeable?

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• Can I transfer Tokens from different accounts?

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• Do I earn Tokens on sale items or promotions?

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• Can I use multiple rewards in a single purchase?

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• Can rewards be combined with other discounts or promotions?

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• How does Token expiration work?

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• How can I check my Token balance?

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• How long does it take for Tokens to appear?

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• What should I do if I did not receive Tokens for a purchase?

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• I cancelled my order. What happens to my Tokens?

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• Where do I redeem these Tokens?

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• What is the Whimsigirl Gift Shop?

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• What can I redeem my Tokens for?

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• How do I redeem my Tokens?

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• Do I need a minimum number of Tokens to redeem?

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• What should I do if my Tokens are not showing up?

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• Will I earn Tokens if I pay with store credit or gift cards?

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• Will my Tokens expire?

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