Welcome to Our Help Site

• Can I have your company details please?
• Can you customise a garment for me?
• Do you offer gift wrap services?
• Edit order
• How do I find out more about the products?
• How do I find the measurement chart for the products?
• I placed an order, but never received an order confirmation.

See all articles in General Information →

• How do I use my discount code
• What kind of payment methods are there?

• Can I change/add to my order after it is placed?
• Can I exchange at the store?
• Can I return or exchange an item I purchased?
• How to return via Mail? (International)
• How to return via Mail? (West & East Malaysia)
• What should I do if I receive a faulty item?
• Return & Exchange Policy

See all articles in Returns & Refunds →

• What is Self Pickup?
• How do I place a Self Pickup order?
• Shipping Charges and Delivery Information
• To which countries do you deliver and how long does it take to receive my order?
• How much does the Self Pickup service cost?
• What happens if I am unable to collect my order in-store?
• What happens if I am out when you try to deliver?

See all articles in Shipping & Delivery →

• What are your store opening hours?
• Do you have the same promotions in store and online?
• Can I request to have an item held at the store for me?
• If I buy an item in-store, can I return it to you in the post?
• What is your store returns policy?
• In-store stocks availability

• Rewards Programme